Support & FAQ
Last Updated: 21 April, 2026
Need immediate help?
Our support team is here to help you with any issues you might experience with the Pace app.
Frequently Asked Questions
How do I create or host a run club?
Currently, host privileges are granted on an approval basis to ensure community safety. Please email us with your run club details to get verified as a Host.
I'm not receiving push notifications.
Please check your iOS device settings. Go to Settings > Pace > Notifications and ensure 'Allow Notifications' is toggled on. If you still have issues, try logging out and back into the app.
How do I edit my profile or lifetime stats?
Your profile details can be edited from the Settings tab in the app. Lifetime stats are calculated automatically based on your checked-in runs and cannot be manually edited.
How do I delete my account and data?
You can permanently delete your account by navigating to Settings > Privacy > Delete Account inside the app. Alternatively, you can email support to request manual deletion.